Retail • Warehouses • Shopping centers • Corporate sites

Loss Prevention Security Services

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Security service - Vision Security
Our expertise

We are your loss prevention partner

Our approach goes beyond observation. From bag checks and receipt verification to undercover surveillance, we tailor programs that deter theft, document incidents with undeniable proof, and protect your operations end to end.

Loss prevention agent verifying receipts at store exit
Step 01

Proactive in-store controls

At Vision Sécurité, we know that loss prevention is critical to protecting your business against theft and reducing financial losses. Retailers and businesses across Quebec and Ontario trust our specialized agents to safeguard their operations and prevent shrinkage before it impacts their bottom line. With proven strategies that have saved clients thousands of dollars, we provide professional, discreet, and effective loss prevention and retail security services that help businesses stay profitable and secure.

Plainclothes agent monitoring retail activity
Step 02

Undercover operations & intelligence

Our approach to loss prevention goes beyond basic observation. Our agents are trained to perform comprehensive security measures, including bag checks, receipt verification, and undercover surveillance. We also deploy specialized personnel capable of blending seamlessly into retail environments, gathering intelligence, and detecting suspicious activity before it escalates. Every measure we take is designed to deter theft, document incidents, and provide undeniable proof, ensuring that offenders are held accountable and businesses are protected.

Loss prevention supervisor reviewing incident report with retail manager
Step 03

Our loss prevention protocol

Every LP deployment runs on a five-stage protocol built around Canadian arrest law and retail-industry best practice. (1) Shrink baseline — we review POS exception reports, inventory variance, known-offender lists and hot-zone maps before a single officer is placed. (2) Deployment mix — uniformed deterrent, plainclothes floor-walker, CCTV operator and exit-door verifier are assigned by risk, not by habit. (3) Observation — officers follow the six-step observation rule (selection, concealment, continuous observation, no break in sight, non-payment, exit) before any approach. (4) Apprehension under Criminal Code s.494 — arrests are lawful, minimal-force, witnessed, announced and fully documented; officers are trained not to chase beyond company policy or provincial law. (5) Prosecution support — body-worn footage, CCTV exports, witness statements and signed incident reports are packaged to court-admissible standard and delivered to loss-prevention managers and, where applicable, police.

Ready to reduce shrinkage and protect profits

Let’s design a loss prevention program—visible and undercover—that fits your stores, policies, and risk profile.

Why Vision Security

  • PSISA #30000230 agency licence (Ontario)
  • BSP GAR 20062877 agency licence (Quebec)
  • $5M general liability + E&O in force
  • Response SLA: 15 min urban, 30 min regional (alarm / coverage)
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Loss Prevention by city