A Vision Security mobile-patrol contract covers three overlapping functions: randomized property rounds on an agreed cadence (3–6 visits per night is typical), alarm response with an urban SLA of fifteen minutes and a regional SLA of thirty minutes, and key-holder service for property managers who do not want to be woken up at 3 a.m. Each vehicle carries a licensed PSISA or BSP officer, a marked or unmarked livery depending on your brand preference, a dash-cam for liability coverage, and NFC checkpoint tags placed at defined points around your site — parkade corners, stairwells, rooftop access, service doors, mail rooms, loading docks.
The standard deliverable is a weekly report showing every visit, every checkpoint scan, every incident, every dispatch arrival time, and any deviations from the agreed cadence, with a supervisor sign-off. Clients who want live data get read-only access to our dispatch portal with real-time GPS on active units and a retained archive of thirty days. We also write a short written walkthrough of the patrol plan before the first shift — route, checkpoint placement, escalation ladder, photo standards, and the authority level we expect the officer to exercise if something is out of place.
Typical clients include condo boards and property managers who need overnight presence without a full-time concierge, retail chains that need closing-walk verification across multiple locations, construction firms that need copper-theft deterrence during framing and roofing phases, industrial yards that need trailer-seal audits after hours, and municipalities that need a random patrol footprint through parks, lots and municipal buildings. Vacation coverage, short-term emergency patrols after a vendor cancellation, and insurance-driven patrols after a claim are also standard work.