“Very great company, if not the best in the field.”
Licensed & insured
Every officer carries a current Private Security and Investigative Services Act (PSISA) licence in Ontario or a Bureau de la sécurité privée (BSP) licence in Quebec, and is screened, uniformed, trained and supervised to our standards. Our agency holds Ontario PSISA #30000230 and Quebec BSP GAR 20062877, $5M commercial general liability with errors-and-omissions coverage, and we issue a Certificate of Insurance to your procurement team within one business day on request. When you sign with Vision Security, your site runs under our supervisors, with one point of contact.
Services
Services include 24/7 static security guards, GPS-tracked mobile patrol, 24/7 alarm response by mobile patrol, fire watch under NFPA 601 and AHJ orders, executive protection and close-protection details, event security from intimate corporate functions to twenty-five-thousand-attendee festivals, concierge and lobby officers, construction-site overnight watch, retail loss prevention, condo and gated-community coverage, and bilingual federal-grade postings across the National Capital Region. Every deployment ships with a written post order, a relief structure, supervisor cadence and a reporting cadence agreed before the first shift.
Cities we cover
Cities we cover with on-the-ground supervision and same-week deployment: Montreal, Toronto, Ottawa, Quebec City, Laval, Trois-Rivières, Niagara Falls and the surrounding regions including the West Island, Laurentides, Mississauga, Brampton, Vaughan, Richmond Hill, Markham, Gatineau, Lévis and St. Catharines. Planned start-up is typically 24–48 hours after signing (larger or specialized teams can take a few days). Urgent coverage, including emergency fire watch and last-minute events, is typically within 1 hour in Montréal and 4 hours elsewhere.
Why clients switch
Reasons clients move to Vision Security: bilingual French-English supervision that holds for federal tenants and Quebec-side properties, a real operations desk staffed twenty-four hours a day rather than an after-hours answering service, an audit-ready paper trail for insurers and regulators, retention rates that run roughly double the industry average because we hire carefully and pay shift premiums, and a refusal to bid blind. We will not quote without a scoping call, and we will not deploy without a written post order. If your current vendor has been quoting on price alone and you are seeing post drift, missed reliefs or unrecognized officers on site, the first step is a thirty-minute call with a supervisor — no obligation, no slide deck.