Static guard posts
Stationary BSP-licensed officers for lobbies, gates, reception desks, loading docks and access control points throughout Quebec City.
Quebec City · Bilingual · BSP licensed
Security Guard Services in Quebec City
Professional, BSP-licensed security guard services for businesses, properties and events across Quebec City and the Capitale-Nationale — bilingual French-English officers, supervised, insured, dispatched from a real local team.
- BSP — Bureau de la sécurité privée
- $5M Insurance
- 24/7
Why Quebec City businesses need real security
Most companies that go shopping for 'security guard services' in Quebec City have already had a bad experience. The previous agency rotated three different guards through the same post in a week, didn't do the site walk-through they promised, billed for hours that were never worked, and the supervisor was impossible to reach after 5 PM. We hear that story constantly. Vision Security was built around the opposite operating model: a small number of named guards per site, documented post orders, scheduled supervisor visits, and a 24/7 dispatcher who answers in French or English in under a minute.
Quebec City is a small market relative to Montreal or Toronto, which means reputation matters more here. Property managers talk to each other; hotel directors compare notes; event producers cross-check vendors before they sign. We've grown through that network. Our guards work hotels on Grande Allée, condo lobbies in Sillery, retail in Place Ste-Foy and Laurier Québec, construction sites in Saint-Roch and Lévis, and government buildings around the Parliament. The common thread: every officer is BSP-licensed, bilingual, and trained on the specific protocols of the post they're working.
If you've been burned before, here's what to look for when shortlisting a guard services company in Quebec: an active BSP corporate agency licence number, $5M+ commercial general liability insurance, CNESST coverage for every officer, named local supervisors (not a regional manager in another city), bilingual French-English staffing as a default not an upgrade, and a 24/7 dispatch line that is answered locally. We meet all six. Many competitors cannot.
What's included
Patrol guards
Foot and vehicle patrols on a fixed or randomized schedule for warehouses, condo complexes, retail plazas and parking structures.
Concierge officers
Hospitality-trained, well-presented officers for high-end residential and corporate lobbies in Vieux-Québec, Sillery and Sainte-Foy.
Loss prevention officers
Plain-clothes and uniformed officers for retail loss prevention, with full incident reporting and police liaison.
Event guards
Crowd-management, access-control and VIP-escort officers for festivals, conferences and private events across the city.
Overnight & after-hours coverage
Night-shift guards for warehouses, distribution centres, construction sites and post-incident properties — supervised throughout the shift.
Bilingual customer-service guards
For tourism, retail and hospitality clients where the guard is also the first impression — fluent French and English required.
Short-notice & emergency guards
Same-day deployment for fire watch, evictions, vacant property protection and post-incident standbys.
Industries we serve
Hotels & hospitality
From boutique hotels in Vieux-Québec to large properties on Grande Allée — discreet, polished, bilingual front-of-house officers.
Condos & residential
Concierge desks and patrols for condo buildings in Sillery, Vieux-Québec, Sainte-Foy and along the riverfront.
Commercial offices
Office buildings in Saint-Roch and Sainte-Foy — reception support, after-hours lockup, visitor management.
Retail & shopping centres
Loss prevention, patrols and customer-service officers in Place Ste-Foy, Laurier Québec, Galeries de la Capitale.
Construction sites
Theft, vandalism and trespass prevention with material control logs and overnight coverage.
Healthcare & education
CHU de Québec sites, IUCPQ, CEGEPs, Université Laval — calm, sensitive, well-trained officers.
Industrial & logistics
Warehouses, distribution centres and freight yards in the Parc industriel Saint-Malo and Lévis industrial parks.
Events & festivals
Festival d'été, Carnaval, corporate galas at the Centre des congrès, weddings on Île d'Orléans.
Quebec City neighbourhoods & areas served
- Old Quebec (Vieux-Québec) — Upper & Lower Town
- Quartier Petit-Champlain & Place Royale
- Saint-Roch & Saint-Sauveur
- Saint-Jean-Baptiste & Montcalm
- Sillery & Cap-Rouge
- Sainte-Foy & Université Laval
- Limoilou (Vieux-Limoilou & Lairet)
- Beauport
- Charlesbourg
- Les Rivières & Duberger-Les Saules
- L'Ancienne-Lorette & Wendake
- Lévis (Desjardins, Saint-Romuald, Saint-Nicolas)
- Île d'Orléans & Côte-de-Beaupré
Licensing & compliance
Every guard we deploy in Quebec City holds an active BSP permis d'agent de sécurité. Vision Security holds the BSP corporate agency licence required to provide guard services in Quebec, and our supervisors hold the BSP supervisor class. Compliance documentation — corporate licence numbers, individual permits, training records — is provided on request and refreshed annually.
Insurance & trust
$5,000,000 commercial general liability and full CNESST workers' compensation. Certificates of insurance naming your property are issued within one business day, and we can be added as additional insured on venue or property-management policies as required.
Emergency availability
Response time: Under one hour metropolitan Quebec City
Our dispatch line is staffed 24/7 by a human supervisor, not an answering service. For emergencies we routinely deploy a guard inside an hour across metropolitan Quebec City and within ninety minutes across Lévis and the Capitale-Nationale.
Frequently asked questions
Security guard cost by city — what to expect
Hourly rates vary by province, post type, training requirements and how much notice you give. Below is the realistic range we see in 2025 for unarmed licensed guards on standard posts. Treat anything well below these as a red flag.
CityHourly range (CAD)What drives the high end
Montréal$28–$55BSP licensing, bilingual posts, high-end concierge, hospitals
Toronto / GTA$26–$52PSISA training, executive concierge, hospital, hospitality
Ottawa$26–$55Bilingual federal posts, security clearances, embassy work
Québec City$28–$50BSP licensing, festival-season demand, hospital posts
Laval$28–$48BSP licensing, retail and condo concierge, mall posts
Niagara Falls$26–$48Hospitality, casino-adjacent, peak tourism season
If a quote is well under the low end, ask to see the agency's licence number, insurance certificate and training records before contracting. Cheap usually means cut corners somewhere.
The risk of hiring the cheapest security agency
When a bid comes in well below market, the savings are usually being generated somewhere illegitimate. The most common shortcuts:
- Unlicensed guards. Officers without active provincial licences working under another guard's name. If anything goes wrong on site, the legal liability lands on the client.
- Insurance gaps. COIs that look real but expire mid-contract, or commercial general liability limits well below what a prudent property owner would accept.
- No supervision. No site visits, no log reviews, no named supervisor. Officers go ungoverned and post orders quietly stop being followed.
- Cash-only payroll. Officers paid under-the-table without WSIB or CNESST coverage — illegal and a direct liability transfer to the client if an officer is injured.
- National call-centre dispatch. Overnight calls go to a generic answering service that just takes a message. By the time anyone responds, the situation has escalated.
Ask any agency for: agency licence number, $5M COI naming you, training records, supervisor schedule and a 24/7 dispatch number that rings to a real person. If they can't produce all five, walk away.
Other security services in Quebec City
Get bilingual, BSP-licensed guards on your Quebec City site
Tell us the post, the hours, and what success looks like. You'll get a written staffing plan, written post orders and a written quote within one business day.