Full-service guarding
Static posts, patrol guards, concierge officers and event teams across every industry served in Quebec City.
Quebec City · BSP corporate licence · Bilingual
Security Agency in Quebec City
A BSP-licensed security agency operating across Quebec City — full-service guarding, mobile patrols, event security and 24/7 emergency dispatch, with a permanent local team.
Call our Québec City team514-279-7209- BSP licence GAR 20062877
- $5M Insurance
- 24/7
Why Quebec City businesses need real security
In Quebec, the Bureau de la sécurité privée (BSP) regulates security agencies under a single corporate licence class — agence de sécurité — and the standards are higher than most provinces. Background checks for every guard, mandatory training hours, a clean compliance file, and supervisors who hold an additional supervisor class. When you hire a security agency in Quebec City, you should be hiring a holder of that BSP corporate agency licence and nothing less. Vision Security holds it, and we share the licence number with any client who asks.
What separates agencies in Quebec City is not the licence — it's what they do with it. We've spent years building a Quebec-native service model: bilingual French-English staffing as the default, a 24/7 dispatch line answered by a real person, named supervisors who actually visit sites, written post orders for every mandate, and incident reports delivered the morning after each shift. Our clients in Vieux-Québec, Sainte-Foy, Lévis and across the Capitale-Nationale stay because they don't have to chase us.
We function as a full-service agency: ongoing static posts, mobile patrols, event details, executive protection, loss prevention, and short-notice emergency response. We coordinate with our Montreal team for clients who operate across the Quebec corridor, and we maintain relationships with the Sûreté du Québec and the SPVQ for incident reporting and police liaison. If you're shortlisting agencies, ask each one for their BSP corporate agency licence number, their insurance certificate, and a reference from a Quebec City property manager. We can deliver all three same-day.
What's included
Mobile patrol division
Marked vehicles patrolling commercial properties, condo developments, construction sites and parking structures with GPS-verified check-ins.
Event & festival security
Full event teams for the Festival d'été, Carnaval, corporate events at the Château Frontenac, and private weddings throughout the region.
Executive protection
Discreet, BSP-licensed close protection details for executives, public figures and visiting dignitaries operating in Quebec.
Loss prevention
Plain-clothes and uniformed officers for retail loss prevention with full incident reporting and police liaison.
Construction site security
Theft and vandalism prevention with overnight, weekend and shutdown coverage across Quebec City and Lévis.
24/7 dispatch & emergency response
Live, supervised dispatch from a real local team — not an answering service. Emergency guards on site typically within 4 hours.
Compliance & documentation
BSP licence files, individual guard permits, insurance certificates and training records — provided on request and refreshed annually.
Industries we serve
Property management
Commercial and residential portfolios across Vieux-Québec, Sainte-Foy, Sillery, Beauport and Lévis.
Hospitality & tourism
Hotels on Grande Allée and in Vieux-Québec, restaurants in Petit-Champlain, resort properties on the Côte-de-Beaupré.
Government & institutional
Provincial buildings, museums, the Citadelle area, libraries and cultural institutions throughout the historic district.
Construction & developers
Multi-site portfolios across Quebec City, Sainte-Foy and Lévis — overnight and shutdown coverage.
Retail & shopping centres
Place Ste-Foy, Laurier Québec, Galeries de la Capitale and the major street-retail corridors.
Events & festivals
From the Plains of Abraham to the Centre des congrès — full event security teams with bilingual leadership.
Healthcare & education
CHU de Québec, IUCPQ, CEGEPs, Université Laval — calm, sensitive officers for sensitive environments.
Industrial & logistics
Warehouses, distribution centres and freight yards in the industrial corridors of Quebec and Lévis.
Quebec City neighbourhoods & areas served
- Old Quebec (Vieux-Québec) — Upper & Lower Town
- Quartier Petit-Champlain & Place Royale
- Saint-Roch & Saint-Sauveur
- Saint-Jean-Baptiste & Montcalm
- Sillery & Cap-Rouge
- Sainte-Foy & Université Laval
- Limoilou (Vieux-Limoilou & Lairet)
- Beauport
- Charlesbourg
- Les Rivières & Duberger-Les Saules
- L'Ancienne-Lorette & Wendake
- Lévis (Desjardins, Saint-Romuald, Saint-Nicolas)
- Île d'Orléans & Côte-de-Beaupré
Licensing & compliance
Vision Security holds the BSP corporate agency licence (agence de sécurité) required to operate a security agency in Quebec, every guard holds an active permis d'agent de sécurité, and our supervisors hold the BSP supervisor class. We provide all licence documentation to clients on request — corporate file, individual permits, training records and renewal dates.
Insurance & trust
$5,000,000 commercial general liability, full CNESST workers' compensation, and certificates of insurance issued naming your property, event venue or developer entity within one business day. We are routinely added as additional insured on venue and property-management policies in the Quebec City market.
Emergency availability
Urgent staffing: Typically within 4 hours anywhere in metropolitan Quebec City
24/7 supervised dispatch from a local team. On-call rosters maintained for short-notice fire watches, post-incident standbys, eviction support and emergency event coverage across Quebec City, Lévis and the Capitale-Nationale.
Frequently asked questions
What is a BSP-licensed security agency?
In Quebec, a security agency is a company holding the corporate licence class agence de sécurité issued by the Bureau de la sécurité privée. The licence requires demonstrated insurance coverage, a clean compliance file, an identified responsible officer and a renewable annual fee. Vision Security holds the licence in good standing.
How is a security agency different from a security company?
Legally, in Quebec, they are the same thing — both fall under the BSP licence class agence de sécurité. The terms are used interchangeably in the market. What actually differs between providers is licence count, insurance limits, training depth, bilingualism and response time.
Can I see your BSP licence number before signing?
Yes. We provide our BSP corporate agency licence number, the responsible officer's name, and our insurance certificate before any contract is signed. Many of our clients are required by their own compliance teams to file these documents, and we expect the request.
Who is responsible for the guards on my site?
We are. Every guard deployed under the Vision Security name is BSP-licensed, briefed on your post orders and supervised by our team, and Vision stays your single point of accountability.
Do you operate outside Quebec City?
Yes. We operate across the Capitale-Nationale region — including Lévis, the South Shore, Côte-de-Beaupré, Île d'Orléans — and we coordinate with our Montreal team for clients who operate across the Quebec corridor.
Are your guards bilingual?
Yes. French-English bilingualism is the default for every guard we deploy in Quebec City. Specialty assignments can include Spanish, Italian and Portuguese for tourism, festival and hotel work.
Do you provide written post orders?
Yes. Every active mandate beyond a short emergency standby has written post orders, drafted by a supervisor after a site walk and reviewed with each assigned officer before the first shift.
How do I switch agencies if I'm currently under contract?
Most security agency contracts in Quebec have a 30-day termination notice. We can run an overlap period, transfer documentation, brief in our team and take over without disruption to the post. Clients usually find the switch cleaner than they expected.
Security guard cost by city — what to expect
Hourly rates vary by province, post type, training requirements and how much notice you give. Below is the realistic range we see in 2025 for unarmed licensed guards on standard posts. Treat anything well below these as a red flag.
CityHourly range (CAD)What drives the high end
Montréal$28–$55BSP licensing, bilingual posts, high-end concierge, hospitals
Toronto / GTA$26–$52PSISA training, executive concierge, hospital, hospitality
Ottawa$26–$55Bilingual federal posts, security clearances, embassy work
Québec City$28–$50BSP licensing, festival-season demand, hospital posts
Laval$28–$48BSP licensing, retail and condo concierge, mall posts
Niagara Falls$26–$48Hospitality, casino-adjacent, peak tourism season
If a quote is well under the low end, ask to see the agency's licence number, insurance certificate and training records before contracting. Cheap usually means cut corners somewhere.
The risk of hiring the cheapest security agency
When a bid comes in well below market, the savings are usually being generated somewhere illegitimate. The most common shortcuts:
- Unlicensed guards. Officers without active provincial licences working under another guard's name. If anything goes wrong on site, the legal liability lands on the client.
- Insurance gaps. COIs that look real but expire mid-contract, or commercial general liability limits well below what a prudent property owner would accept.
- No supervision. No site visits, no log reviews, no named supervisor. Officers go ungoverned and post orders quietly stop being followed.
- Cash-only payroll. Officers paid under-the-table without WSIB or CNESST coverage — illegal and a direct liability transfer to the client if an officer is injured.
- National call-centre dispatch. Overnight calls go to a generic answering service that just takes a message. By the time anyone responds, the situation has escalated.
Ask any agency for: agency licence number, $5M COI naming you, training records, supervisor schedule and a 24/7 dispatch number that rings to a real person. If they can't produce all five, walk away.
Other security services in Quebec City
Hire a BSP-licensed security agency in Quebec City
Send us your site, your hours and your compliance requirements. We reply within 24 hours with our BSP licence file, insurance certificate, written staffing plan and a written quote.
Call our Québec City team514-279-7209